Refund policy

Last updated: 19 September 2026

MSPL300 sells a digital product that is delivered by download immediately after payment. This page explains when a refund is and isn't possible.

Cancellation before delivery

If you paid but have not yet used the download link, write to us within 7 days at support@mspl300.com with your payment reference. We will cancel the order and refund you in full.

After the files are downloaded

Because the files can be kept and copied, purchases are not refundable once the download link has been used, except in the two cases below.

1. A file is damaged or won't open

Write to us with a description of the problem. We will send working files, and if we cannot fix it, we will refund your purchase in full.

2. The 100% Crack Guarantee

To claim it, email support@mspl300.com within 30 days of your exam attempt, with:

• the email address used for the purchase, or the payment reference
• your official PL-300 score report showing an unsuccessful attempt

The guarantee covers one purchase and one exam attempt per buyer. It is a promise made by MSPL300 alone. It is not issued, backed or endorsed by Microsoft, and it does not guarantee certification.

Duplicate payments

If you were charged twice for the same order, write to us and the extra payment will be refunded in full.

How refunds are paid

Approved refunds go back to the original payment method. We process them within 5 working days of approval. Your bank or card issuer may take a further 5 to 10 working days to show the credit. Any currency-conversion difference charged by your bank is outside our control.

Contact

Refund questions: support@mspl300.com. We reply within 2 working days.